We do not
hide behind complicated terms and conditions. We will
only treat you fairly.
When you complete the registration form, you will be ordering a TOEIC test sitting at Hamburg-English official TOEIC test center in Gottschedstr 11, 22301. Hamburg. Germany.
We will automatically receive your registration
information and will contact you (normally within 1
working week) or sooner in the case of an express
If you do not hear from us within
1 working week,
please email us at
Test sitting guarantee.
Upon confirmation of day and time, we will guarantee a
test sitting for you, even if you are the only student
taking the test. (however you may not be the only
We will use your information only for the purposes of
your registration to take the TOEIC test and for your
free membership to the OnlineEnglish TOEIC test
Guaranteed test sittings. PLEASE COMPLETE THE
Normally you must allow us a
minimum of two weeks before your test date to arrange for the test materials and plan the sitting
unless we otherwise agree in writing.
Urgent test sittings. PLEASE COMPLETE THE REGISTRATION
AND CONTACT US IMMEDIATELY.
If you wish an urgent test sitting, there may be an
additional charge for express testing and result
delivery. The speed in which your test and delivery of
results can be achieved will be confirmed when you
Your FREE Online English TOEIC Test Preparation Course
Immediately after you have
be sent an email containing your
FREE membership ID number for
the OnlineEnglish TOEIC
test preparation course. This membership number will only be valid after you have completed payment. If for any reason you have a problem, please email us at
Your access to OnlineEnglish will remain valid from the time you register up until your test date. After your test the membership will be cancelled. If you wish to continue training after your test date, you may register for
a membership at
The day of your TOEIC Test
It is your responsibility to ensure that you arrive punctually on the day of your test. We suggest 15 minutes before the agreed start time of your test sitting.
You must bring with you an acceptable form of identification that includes a recognizable photograph of you such as; a passport, or driving licence. Your identiofication must be valid. If your identification is out of
date; even if by only one day, we will not be able to complete the test sitting.
You can check out the participant handbook published by ETS for more information
here or paste this URL into
This handbook lists the test requirements you and we must follow.
There are no refunds available. Once your test sitting has been arranged, you will be expected to attend. If you cannot attend through illness, then it may be possible to rearrange your test sitting.
In the case that we have
to cancel your test sitting, we are only liable for arranging another mutually agreeable test sitting.
Terms and Conditions of membership.
The terms and conditions as listed on the OnlineEnglish website at
will apply as well as those
We wish you a comfortable and trouble free test sitting and will always do our best to ensure this however, we must also follow the requirements of ETS.org.
administration of the TOEIC test, we are governed by ETS
as an official TOEIC Test Centre. Your first point of
complaint is direct to us at
Should you feel you have
not received fair or correct treatment of your complaint, you should then contact LTS GmbH, Official TOEIC representatives for Germany and Austria at
Official TOEIC Test Center. ETS EPV and Associate Partner.
Tel: +40 (0)40 2090 8242
Gottschedstr 11. 22301. Hamburg. Germany.